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MySunday
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Support

Write to us

Tell us what you need and we will reply by email. You can also email support@mysunday.live directly, from the address you signed up with.

What is this about?

What to include

  • Send the app's diagnostics first: in the app's window, Settings → Send to support, with a line about what went wrong. It uploads the logs of the app and of MySunday's background service (no keys) to your account, so support sees them next to your sessions without an attachment.
  • When it happened and what you were doing. If an error has Details, copy what it shows.
  • The app and extension versions from the menu bar icon's menu.
  • Offline, or not signed in: use Export diagnostics in the same place if Send to support is not available, and attach the file to your email.

Common fixes

  • Sign in says “Can't reach MySunday; check your connection.”: the app from the download page already knows this service's address, so check that the Mac is online and try again.
  • After updating from an older version, macOS may ask again for microphone access. The update that moved the sign-in out of the Keychain into the app's own folder asks you to sign in once more; after that, updates keep you signed in without asking for a password.
  • The extension does not connect (for example after reloading it): it pairs with the app on its own while the app runs. Didn't connect? Pair manually in MySunday window → Setup → Pairing code.
  • Elements you picked are gone after a browser restart: they live in the tab; point at the element again.
  • A shared clip is only visible to you until you publish it from your clips.

Uninstalling and removing local data

  1. To keep the app but clear what it stored, open the tray → Settings → Delete local data. It removes screenshots, walkthroughs, prompts, transcripts, task folders, My details and logs, and the device sign-in; it keeps the app's settings and the extension pairing, the voice models and today's usage counts (the voice models go with the app when you delete it).
  2. To uninstall, quit MySunday from the tray and move MySunday.app from Applications to the Bin.
  3. Delete the data folder ~/Library/Application Support/myfriday (the folder keeps the app's original name; open it with Finder → Go → Go to Folder). It holds the device sign-in, the local database (My details is in it), task folders with screenshots and prompts, transcripts and logs. Delete ~/Library/Application Support/myfriday-agent-files beside it too (it also keeps the app's original name): the copies of pictures your coding agent was given.
  4. Versions before 2026.10.19 kept the device sign-in in the Keychain. If it is still there, open Keychain Access and delete the entries named com.mysunday.desktop, and com.myfriday.desktop if an older version left one (it carries the app's original name).
  5. Remove the extension on chrome://extensions (Remove from Chrome); if you loaded it unpacked, also delete that folder.
  6. What was synced to this service stays until you delete it: delete your account to remove every synced row and sign the device out.